Privacy Policy

SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our Website’s store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 Mailing List Management

SYMPHONY GRAPHIQUE uses MailChimp to manage our mailing list and send out emails. Personal information is transferred to MailChimp in order for the mailing list to function properly. Your personal information is only used for the proper sending out of email; MailChimp does not use this personal information for any other purpose, and will not transfer or sell your personal information to any other third party. For more information, please refer to MailChimp’s Privacy Policy

You may unsubscribe from SYMPHONY GRAPHIQUE’s mailing list at any time, by following the link at the bottom of all SYMPHONY GRAPHIQUE emails.

SECTION 2: CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at symphonygraphique@gmail.com.

SECTION 3: DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4: SECURITY OF INFORMATION

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. In addition, SYMPHONY GRAPHIQUE uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security. For example, SYMPHONY GRAPHIQUE is hosted on Squarespace, Inc.  To learn more about how your personal information is treated by Squarespace, please read their privacy policy here

Where you are making a purchase on the Website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for internet transactions.

SECTION 5: SECURED PAYMENTS

SYMPHONY GRAPHIQUE provides two methods of secured payments for purchases made on the Website. You may use your credit card directly on the Website, in which case Personal Information is transferred securely to a third party payment processor, Stripe. You may also make purchases using PayPal

By making a purchase on the Website, you authorize SYMPHONY GRAPHIQUE to use these payment processors and to transfer Personal Information to them, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by SYMPHONY GRAPHIQUE. Stripe and PayPal have our permission to store, on behalf of SYMPHONY GRAPHIQUE, the data pertaining to the executed transactions by Clients of the Website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of SYMPHONY GRAPHIQUE Clients, and for follow-up as needed. This transactional data may be used for validation and registration purposes of SYMPHONY GRAPHIQUE Clients, and to trace any fraudulent activities if necessary. 

When a Client makes a purchase and uses one of these payment processors, the Client is covered by the payment processor’s privacy policy. We encourage you to read the privacy policies of Stripe and PayPal to learn more about how your personal information is treated by those third parties.

SECTION 6: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors (like Stripe and PayPal mentioned in Section 5), have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our Website, they may direct you away from the site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact symphonygraphique@gmail.com.